An embedded team, that compounds your growth
A Retainer is an ongoing partnership with a dedicated team that learns your business inside and out. We start with deep discovery and strategy, build the roadmap, then execute against it month after month — with a client engagement manager keeping you in the loop every step of the way.
— WHAT YOU GET
A team that knows your business — not a ticket queue
Retainers are built for the areas where you need ongoing support. Your team stays with you, learns the nuance of your business, and gets sharper the longer we work together.
A dedicated Client Engagement Manager
Your CEM is your single point of contact. Every week, you’ll get a status update covering what the team is working on, progress made, highlights worth celebrating, and areas where we need your input to keep moving forward.
A FULLY INTEGRATED TEAM
Dedicated Subject Matter Experts
Specialists in each service area who stay on your account and learn the ins and outs of your business.
A true extension of your team
We act as a partner, not a vendor. Your goals become our goals — we want to see you win.
Time to do it right
Most retainers run as 12-month partnerships, giving the team dedicated time to execute against an in-depth strategy — not just chase quick wins.
Monthly reporting, quarterly strategy
Monthly reporting keeps performance transparent, and quarterly strategic check-ins keep the roadmap aligned to where your business is heading.
— HOW IT WORKS
Discovery first. Then a roadmap. Then real results.
We don’t start executing on day one — we start by understanding. That upfront investment is what makes everything after it work harder.
1. Discovery + strategy
Our experts deep-dive your current ecosystem, mapping strengths and opportunities across every channel and platform you use.
2. Roadmap + recommendations
From the key findings, we build an in-depth roadmap and prioritized recommendations, tied to your business goals, not a generic checklist.
3. Execution by SMEs
Your subject matter experts (SMEs) execute against the roadmap, channel by channel, to deliver real, measurable results.
4. Report, refine, repeat
Monthly reporting shows what’s working. Quarterly strategic check-ins adjust the plan as results come in and priorities shift.
— RETAINER SPOTLIGHT
What compounding looks like over five years
L&M FLEET SUPPLY • ONGOING PARTNERSHIP
Unlocking three million dollars of potential
Starting from scratch, we established a digital marketing presence for L&M Fleet Supply and strategically optimized the account across a five-year partnership. The Minnesota-based outfitter competes online with national retailers, so we focused on strategic segmentation — seasonal and evergreen product campaigns, brand and non-brand — then layered on location-based brand campaigns and ad extensions to drive in-store traffic, and added Bing Shopping to capture cost efficiencies on another engine.
Local optimization alone drove more than 16,000 store visits, 566 requests for directions, and over 1,300 click-to-call actions — the kind of steady, compounding gains a retainer is built for.
What partnership feels like
"Thank you to the whole team for staying on top of our strategy. It's so easy to just set something live and never look back, so the fact that you're actually reviewing past efforts and how they're performing really stands out. And just as important...I love that I can count on all of you to be a good partner. You're truly invested in Points North's success, and it really does feel like we're all one team!"Stacey Alm, Marketing and GTM Strategy Leader
— COMMON QUESTIONS
The details, up front
A few of the questions marketing leaders ask most before starting a retainer with us.
What services can a retainer include?
Any combination of our services. Think of a retainer as the areas where you need ongoing support — paid media, SEO, content, design, web, analytics, marketing technology, or a mix. The roadmap that comes out of discovery determines where your hours go, and we adjust as priorities shift.
How long is a typical retainer?
Most of our retainers are 12-month contracts. That timeline gives the team dedicated space to execute against an in-depth strategy — and gives the work enough runway to compound into real, measurable results.
How often will I hear from the team?
Weekly. Your client engagement manager sends a status update covering what we’re working on, progress made, highlights, and anywhere we need your collaboration. On top of that you get monthly performance reporting and quarterly strategic check-ins.
Do I work with the same people throughout?
Yes. You get a dedicated team of subject matter experts who stay with your account. That continuity is the point — the longer they work with you, the more they understand the nuances of your business, your customers, and your market.
Why start with discovery + strategy?
Because executing without it is guesswork. Discovery lets our experts deep-dive your current ecosystem and identify both strengths and opportunities. The roadmap that follows is built on those findings, so every hour we spend after that is pointed at something that actually matters.
What if my priorities change mid-engagement?
That’s expected, and it’s exactly why the quarterly strategic check-in exists. We revisit the roadmap together as results come in and business needs shift, then reprioritize the work accordingly.
— WAYS TO WORK TOGETHER
Not sure what engagement fits?
Retainers are one of three ways to partner with Br8kthru. Same team and capabilities, a different format for the job in front of you.
QUICKFIRE SOLUTIONS
Strategy Starter
Starting at $5,000 / month
YOU ARE HERE
RETAINER
Growth Partner
Starting at $10,000 / month
PROJECT
Enterprise Solution
Custom Pricing
— LET’S GET STARTED
Ready for a team in your corner?
Every strong partnership starts with clarity. Take our free Digital Assessment and we’ll show you where the opportunities are — and what an ongoing partnership could unlock.